What Customer Service Do You Offer?

We understand sometimes you need to reach out for assistance, we have you covered πŸ’ͺ

Our Customer Success superstars πŸ’«are based all around the world, and aim to help you as quickly, and in as much detail as possible!

How To Contact Our Customer Success Team

  • Live Chat Support 
    • Click on the green help icon on the bottom right of the page
    • Browse SmarterQueue Docs for the answer you're looking for
    • If you can't find an answer, please click the unhappy face on the article which didn't answer your question
    • If a Team Member is available on Live Chat, this option should show next to Email 
    • Live Chat is available 7 days per week (363 days per year - Christmas Day & New Years Day off)
    • We aim to get back to you within 5 minutes or less on Live Chat πŸ”₯
  • Email Support For SmarterQueue Customers 
    • Click the green help icon on the bottom right on the page
    • Browse SmarterQueue Docs for the answer you're looking for
    • If you can't find an answer, please click the unhappy face on the article which didn't answer your question
    • Click 'Email' 
    • Please share as many details as possible with us, including screenshots if needed/were possible, so we can answer you as fully as possible the first time around πŸ™Œ
    • Send! 
    • Email support is available 7 days per week (363 days per year - Christmas Day & New Years Day off)
    • We aim to get back to you within 24 hours or less via email πŸƒβ™€οΈ
  • Email Support For Non Customers
    • You can reach out via 'Contact Us' at the very bottom of the page

    • We will use a combination of custom made Video Walkthroughs for your specific needs or detailed screenshots to help you
    • Please share as many details as possible with us, so we can answer you as fully as possible the first time around πŸ™Œ
    • Email support is available 7 days per week (363 days per year - Christmas Day & New Years Day off)
    • We aim to respond within 24 hours or less πŸ‹οΈβ™€οΈ
  • SmarterQueue Help Center
    • We offer an extensive Help Center of over 300+ articles that cover all topics!
    • It allows you the time and freedom to find the specific answer to your specific question in minutes!
    • If you can't find the answer you're looking for in our Help Center, please let us know πŸ€“
Did this answer your question? Thanks for the feedback πŸ’« There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us