Why Is My Facebook Profile Photo A Question Mark?

When you add a Facebook page to manage via SmarterQueue we use the public profile photo for that page to display as a thumbnail.

Facebook will show a blue question mark as your profile photo under the following circumstances:

  • Your page isn’t public
  • Your page has age/country restrictions
  • You haven’t added a profile photo

This won’t affect how your posts are published, but if you have intentionally kept your page private or restricted-access, your profile(s) will always be shown as the question mark in SmarterQueue.