Browser Troubleshooting To Resolve Any Problems
You may have noticed something is not quite right with your SmarterQueue account...
Maybe something is not loading properly, or not showing as it should. Here are some handy steps you can take yourself before reaching out to Customer Success to get your issue resolved fast 🔥
- Occasionally, Chrome Extensions and Ad-blockers can cause some hiccups
- Firefox has been known to block images hosted from Facebook/Instagram's servers. This can happen when trying to import posts from a Facebook profile. Check the long comment on this page for steps to help resolve the issue.
- To help Customer Success isolate what could be happening, it's useful to try SmarterQueue in an Incognito Window, or disable all browser extensions, then attempt the same actions.
- If the issue didn't reoccur in incognito, it's worth clearing your cache or disabling extensions and re-enabling them one by one to find the cause
If you still need support, please feel free to contact Customer Success and we will be more than happy to help you get everything resolved.