How To Mention People, Pages & Hashtags
Tagging A User And Looking Up Hashtags On Instagram
You can type an @username to tag someone, but you will need to know the exact username, as Instagram does not allow searching for users.
You can also add hashtags by typing the # symbol followed by the text for the specific topic you are interested in.
Both the @username and hashtags will become actionable on Instagram, once the post goes through.
If you aren't certain about the @username or hashtags you're using, and you're posting to Instagram via de SmarterQueue Mobile App, you can (re)add them manually when copying the caption back in the Instagram App, before finalizing the post.
Mentioning A Page On Facebook
Recently Facebook made a change to how you can mention others. You can only add tags when creating a post for a Page – you cannot add tags for posts to a group.
In order to tag a Facebook Page inside the post, start typing an @ sign, followed by the page name - you can include spaces if the page name contains spaces.
As you type, a dropdown will appear with a list of search results of matching Facebook pages - select the correct page name from the list, and it will be shown highlighted in blue in your post text, confirming that the tag has been applied correctly.
Sometimes typing the page name exactly as shown on Facebook does not display the page you are looking for. If this happens, here are some tips & tricks on adding the mention to your post:
1. Try adding the different words in the page ID in reverse order when searching. For example, if the page URL is www.facebook.com/SmarterQueue, this means that the Page ID is 'SmarterQueue'. Rather than searching by @SmarterQueue, try @QueueSmarter.
2. Try the Page ID, which can be found by visiting the page on Facebook's website and looking at the URL - the Page ID will be the characters after facebook.com (e.g. for Social Media Examiner's page, their URL is https://www.facebook.com/smexaminer, so the Page ID is smexaminer.
So you could try tagging their page by typing any of the following: @Social Media Examiner or @SocialMediaExaminer or @smexaminer.
3. Make sure there are no privacy or age/location restrictions on the page. Facebook may not return pages in search results that aren't public or have age/location restrictions.
If you're tagging multiple pages, make sure to select each one from the drop-down before moving to adding/typing the next.
Do not attempt to edit or delete any part of the text within the blue tag, as this will break the tag, and the page will not be tagged correctly in the post.Note: Facebook’s API restricts all third-party tools from publishing mentions from Facebook Groups, and you cannot tag personal Profiles or Groups. Because of Facebook’s restrictions, you can only mention Facebook Pages from a Facebook Page.
Mentioning An Account And Adding Hashtags On Twitter
You can look up a Twitter profile to mention, by typing an @ symbol followed by a few characters. You can then choose from the matching Twitter profiles.
You can type any #hashtag. While Twitter does not offer hashtag lookups, these will become actionable once the post goes through.
If you're tagging multiple profiles, make sure to select each one from the drop-down before moving to adding/typing the next.