Facebook Error: Error Validating Access Token

This error message is related to the security process which Facebook implements when you access its platform. 

If any of the steps are not complete, invalid, or expired, you will receive the error message. This can happen if you've been logged out on your computer, or if you have two-factor authentication turned on and have not re-authenticated on your device, or if you've recently cleared cache/cookies on your computer and had to re-login to Facebook.

To Resolve

  • Open a separate tab in your browser
  • Log into Facebook with the profile you use for your SmarterQueue account
  • Then, go to SmarterQueue and click the dropdown arrow on the profile you are having trouble with
  • Click on "Re-Connect Profile" 
  • This should resolve the error 💪
Did this answer your question? Thanks for the feedback 💫 There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us