How to resolve Variation errors

In this article, you'll be able to find simple solutions to the most common Variation error messages!

Here are some error messages you may encounter;

You Can Only Have 4 Images In A Single Post

Error Message: The Media Options have automatically been changed to vary media.

Why Has This Happened?

This error message will pop up when;

  • You've tried to add more than 4 images when 'Media Options' is selected to 'Multi-image post'.
  • When 'Multi-image post' is selected, you can add up to 4 images per post which will display your images in a grid format.
  • Another reason this error appears is that you've previously uploaded more than 4 Media to your post and are attempting to switch Media Options from 'Multi-image post' to 'Vary media'.

How To Resolve

  • Keep 'Vary Media' selected (see arrow 1)
  • Or remove surplus images (see arrow 2) by clicking cross in the top right of the image, so that you end up with 4 images.

A GIF Post Can Only Have One GIF, And No Other Images

Error Message: The Media Options have automatically been changed to vary media.

Why Has This Happened?

  • This error message will pop up when;
    • You've attempted to select the option 'Multi-image post' when you've uploaded images and GIFs, or multiple GIFs.

How To Resolve

  • Keep the automatically updated Media Options - we will automatically switch you to 'Vary media' so that the GIF can be free to do its thing!

You Cannot Attach Multiple Images To Instagram Posts

Error Message: The Media Options have automatically been changed to vary media.

Why Has This Happened?

While Instagram does allow multi-image carousel posts, our app has not yet been updated to handle multi-image posts, but we will be releasing an update in the coming months to support multi-image posts and video posts for Instagram.

How To Resolve

  • Keep the 'Vary media' option selected on Instagram posts, so that one image is published on each cycle.

You Cannot Have Multiple Videos In The Same Post

Error Message: The Media Options have automatically been changed to vary media.

Why Has This Happened?

This error message appears when you've added more than one video to your post, then tried to select the Media Option, 'Multi-image post'.

The format which videos are best displayed in is always in a single post, a grid format takes away the impact of your videos.

We generate a post for each video by automatically switching your Media Options.

How To Resolve

  • Keep the 'Vary media' option selected when adding more than one video to a Variation post.

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