What Do I Do If My Twitter Account Is Locked?

Twitter has made changes that severely limit access to their API. This affects SmarterQueue's ability to deliver Twitter functionality.

Please check your Inbox – you should have received an email from us detailing how this impacts your account. If you have any questions, please get in touch with our Customer Success team!

Sometimes Twitter will lock your account which can affect your posts going out from SmarterQueue. 

Below are common reasons for getting locked out and what to do if this happens to you. 

In This Article

You've Been Locked Out For Security Reasons

Twitter may lock an account or place temporary limitations on certain account features if Twitter determines that your account appears to be compromised (i.e hacked by a third party). 

Contact Twitter's Support Team directly if this happens to you.

You've Been Locked Out Because Of A Violation Of The Twitter Rules Or Terms Of Service

Twitter may lock an account or place temporary limitations on certain account features if an account appears to be in violation of the Twitter Rules or Terms of Service.

This is often due to an exaggerated change in posting behaviour on the platform which can trigger Twitter's AI tool that works to detect spam and automated accounts. 

Not to worry, the use of SmarterQueue is completely within Twitter's terms of service 😊 With a slight change in posting behaviour, you should be back in action tweeting in no time! 

If you log in or open your app and see a message that your account is locked or that some of your account features have been limited, follow the instructions to restore your account. 

Check your email as Twitter will generally notify you by email of steps you must take to unlock your account 👍

If you receive another notification that you've been locked out of Twitter, please reduce your posting through SmarterQueue then gradually increase your number of posts back to your desired amount over the course of several weeks to prevent being flagged as a spam/automated account.