What Are Tweet Caps?

X/Twitter has been going through significant changes since its acquisition, including severely limiting access to its API - the interface that third-party apps use to publish and read Tweets.

To ensure we can still support X/Twitter publishing and fall within API limitations, we've introduced Tweet Caps - limits put in place to help distribute the limited Tweet volume across as many of our customers as possible.

What Are Tweet Caps?

Tweet Caps represent separate daily and weekly limits on the number of posts that SmarterQueue can publish to your X (Twitter) profiles.

The usage limits are representative of your account overall and are not profile-specific.

For example, if you have a Daily Tweet Cap of 2 but you've connected 3 X (Twitter) profiles to your account, you'll be able to publish:

1 Tweet each for 2 of your profiles, with no publishing available for the third;
2 Tweets for one profile of your choice, with no publishing available for the other 2.

To monitor your usage, locate the "Daily Tweet Cap" and "Weekly Tweet Cap" bars at the top of the Queue:

You can also find them by clicking the gear icon in the top right and selecting "My Account":

Within the "My Account" section, you'll find the same usage bars displayed, along with a helpful tooltip indicating when Tweet Caps reset. It's worth noting that all caps reset every Monday at midnight GMT.

Check your Posting Plan to ensure you've added an appropriate number of Timeslots per day for your X (Twitter) profiles, ensuring smooth publication of all your tweets.

Towards the bottom of the Posting Plan, you'll find a section labeled "Number of Timeslots each day" that includes a designated spot for your Tweet Cap, to remind you of your exact limits.

Why Do I Have Tweet Caps?

In April 2023, X (Twitter) made drastic changes to its API, the essential tool that SmarterQueue, like all other third-party schedulers, relies on to connect and post content to the platform.

These changes have resulted in a significant reduction in the number of tweets that SmarterQueue can publish compared to what was possible before. To adapt, we introduced Tweet Caps to ensure that SmarterQueue can still provide X (Twitter) functionality to our valued customers.

Many large apps chose to no longer offer any Twitter features, including Microsoft, Feedly, and CoSchedule. After thorough consideration of all possible avenues, we decided to adjust our strategy to ensure continued support for the X/Twitter integration. This decision reflects our commitment to offering the most helpful and user-friendly social media tool, aiming to save our users time, money, and effort despite the challenges posed by external platform changes.

What Happens When I Reach Tweet Cap Limits?

As you share content on X (Twitter), your Daily and Weekly Tweet Cap indicators will automatically update to show your remaining available tweets.

If you try to post a tweet once you've reached your Daily and/or Weekly Tweet Cap, the post will automatically fail. You can hover over the red triangle symbol to find out the specific reason for the failure.

Simply reschedule the post to publish once your Tweet Caps have reset. Also, make sure to review your Posting Plan to ensure it doesn't have too many Timeslots per day that go beyond your Daily Tweet Cap limits.

Can I Increase My Tweet Cap?

If you find yourself needing to publish more tweets than your current Tweet Cap permits, please don't hesitate to reach out to us through our Contact Us option. Just let us know the number of tweets you'd like to publish every week, and we will be more than happy to offer our assistance.

It's important to note that while our team will do their best to assist, our ability to fulfill your request may depend on our current availability. In certain situations, you may be placed on our waitlist until we have the capacity to increase your Tweet Cap. Your understanding and patience in this matter are highly valued.

How Much Do Tweet Caps Cost?

Tweet Caps are not linked to specific SmarterQueue plans.

When you hover over the tooltip associated with the Posts/Profile/Day limit on the Pricing Page, you'll notice a mention that your Tweet Cap may be set lower than your plan's daily posting limit.

As of now, there is no cost associated with increasing your Tweet Cap. All you need to do is reach out to us through the Contact Us option and let us know how many tweets you'd like to publish weekly. We're here to help and will do our best to accommodate your request 💪

What Are Tweet Caps?

In This Article