๐Ÿ“น What Is The Queue?

Changes to Facebook Groups Publishing

Facebook unexpectedly decided to remove Groups API access, preventing any third-party tools, including SmarterQueue, from interacting with your Facebook Groups. After April 22nd, 2024, SmarterQueue will no longer be able to publish directly to groups you manage. You can still schedule posts for these groups, but will receive email notifications for easy manual posting instead. You may also wish to consider transitioning to a Facebook Page for better engagement.

Think of the Posts in your Queue as being like a deck of cards. Each time a post is published, it moves back to the bottom of the deck. 

In This Article

Video Walkthrough

What Is The Queue?

The Queue is a library of all the unique posts you have created or imported and a timeline of when they will be published to your followers. You will only ever see one instance of a post in your Queue, even if it is Evergreen and set to recycle.

No previous or Past Posts are visible in your Queue, only future posts. 

There are 3 ways to view the Queue.

1. List view

2. Weekly view

When viewing the Queue in a weekly format, you can choose to "Show unused timeslots" to better understand what type of content you have created and scheduled thus far. 

3. Monthly view

When viewing the Queue in the monthly format, you can choose to "Group posts" by Profile and Category to get a better understanding of your monthly content mix.

Grouped by Profile:

Grouped by Category:

You can also use the filters on the left-hand side of the Queue to further narrow your view to each Sub-Queue! Learn more here:

The Order Of The Queue

The order of your Queue reflects the order in which you create and schedule your content through the Post Editor, either sent to the Queue to be published based on the Timeslots you've added to your Posting Plan. or specifically scheduled

If you add something to the Top of the Queue or Bottom of the Queue you would see it here, based on your Posting Plan and the Timeslots you created.

Note: Check out How Does SmarterQueue Publish Your Content? for more information.

If you schedule your posts to be published at specific dates and times or set them as recurring poststhey will be independent of the Posting Plan and will show up in the Queue "pinned" to their own specific dates and time:

After adding content to your Queue, you can reorder your posts if you need to, unless they are pinned, as in the example above. 

Check out more information on how to tell how your posts are scheduled from how they're displayed in the Queue. 

The Queue In Action

When itโ€™s time to publish your posts, it doesnโ€™t matter if they are one-time or Evergreenthey will be published in the order in which they appear in your Queue

When a one-time post is published, it is removed from the Queue, and the next item in your Queue becomes the top item. 

Whenever an Evergreen post is published, it is then moved to the bottom of the Queue, where it waits, in turn, to be posted again on its next cycle. 

So, for example, if it was #1 in a Queue with 10 Posts, after it is posted, the 2nd item in the Queue moves up to #1, and the Evergreen post is added to the bottom of the Queue as #10.

Common Questions

Why am I seeing posts that are scheduled for past dates in the Queue?

Posts that you send to the Queue will be published based on the Timeslots you've added to your Posting Plan, while pinned posts (those scheduled for specific dates and times or set as recurring posts) will go out on the dates/times you've set for them individually.

While we hope you take full advantage of SmarterQueue and all its time-saving features โœจ, we understand that sometimes customers might need to take a break. 

If that happens, and you temporarily cancel your subscription, any pinned content in your Queue that is set to publish after your subscription ends will not go out. Since your account is not active, it's not publishing content or refreshing your Queue, so the posts won't fail either.

When you come back to your account and restart your subscription, you might see pinned content in your Queue, set for past dates ๐Ÿ“†. 

Simply edit those posts to set them to publish on new dates or queue them, or trash them, in case you're starting fresh. 

Note: This will not happen with your Queued content, as that will simply be resigned new dates based on your Posting Plan.