How Do I Cancel My Subscription?

Certainly! You can pause your subscription at the end of your paid month/year. 💪 

Please follow these steps:

  1. Head over to My Account
  2. Select 'Need A Break?'
  3. Share the date you'd like your subscription to begin again

Your account will then be paused, whenever you’re ready to come back to SmarterQueue everything will be just how you left it 😄


Do You Offer Refunds For Unused Time?

If you’ve purchased a monthly plan we will provide a refund if you cancel your account within 48 hours of your payment being due. 

For annual plans, we offer a refund if canceled within 14 days of the payment due date.


Can I Recover Posts From A Deleted Account?

If you reactivate your SmarterQueue account within 6 months of cancelation, all of your posts will be there as you left them.


How To Cancel My Subscription

We're so sad to hear this 😢If you're set on canceling your subscription or your trial please follow these simple steps;

  1. Head over to Cancel My Account
  2. Fill in the details on the cancellation form
  3. Please share as much feedback as possible, this helps us learn and improve 🤓
If you do cancel your account, we save all of your Posts, Categories, Timeslots, and Analytics so that if you return in the future, everything will be as you left it.  
Your plan will remain active until the end of your paid period.