How To Post Or Share A Video


How To Share A Video File From Your Computer

1. To create a post, access the Post Editor by clicking on "Create a Post."

2. Then select a Category and the social profile(s) to which you want to publish. 

3. Click the camera icon under 'Media' and select a video file from your computer. Then click "Select File" to open your computer's file explorer.

Note: There are limits to the file size of videos that can be hosted on SmarterQueue. You can also upload video files in different formats

Your video will begin to upload after selecting it. You will see a message letting you know that the video is uploading.

Note: The timing of the upload depends on the file size of your video. Larger file sizes may take a bit longer than smaller ones. 

4.  The video will start processing after you save the post. You can customize your post as usual by adding text, links, and selecting Social Profiles before you save it. 

Note: If you upload a video for Pinterest, the thumbnail will be a static image with a hyperlink to your video, and the post text will include the link to your video. If you add an additional link to the post text, both links will be displayed in the post.


How To Share A Video From My Media In The Post Editor

In the Post Editor, click the camera icon under "Media" and select "My Media"

Here is where you’ll see all of the videos you’ve previously used. You can also use the filter to find your videos.

  • Click the video to preview
  • When in the video preview, click "Add to Post"


How To Share A Video From My Media Via "Find Content"

Click "Add Content" at the top of your SmarterQueue dashboard and select "My Media."

This is where you'll be able to view and add videos that you've uploaded previously.

  • Click the video to preview it 
  • In the video preview, choose "Share:"

SmarterQueue will create a new post with your chosen video that you may customize as usual.


What Happens After My Video Uploads?

After the video is uploaded, you can finish editing your post, and then save it. We’ll then start processing the video. 

Videos need to be processed after they’re uploaded to make sure they’re in the correct format for social sharing.

This has two benefits:

  1. You don’t need to wait around while the video is processed; you can save the post to your Queue without waiting. 
  2. Once the video has finished processing, you will be able to preview it from your Queue.

After uploading the video in the Post Editor, you will see a green pop-up message that states the video will start processing after you save the post. The video preview will also show a "Save" thumbnail to reiterate that the video won't be processed until the post is saved.

Under Media, you also have the option to remove the video if needed and give the video a title.  

Video Titles will only be shown under the following circumstances:

  • When videos are played full screen on Facebook;
  • LinkedIn only shows video titles on desktop, and not on mobile; and
  • As the title in the Twitter Player card when videos are longer than 140 seconds

Once your post is saved, we start processing the video on our servers. The processing may take a few seconds or minutes, depending on the size/length of the video. 

While the video is processing, the preview will display a gear icon and the message " The video is being processed."

We check once per minute to see if the video processing is complete. So even if you upload a really short video, it may take up to a minute before the video thumbnail appears in the Queue. 

Once the video is processed, the preview will appear when you next refresh your Queue.

You will not be able to select "Post Now" until the video has finished processing. If you try this, you will see this warning: " The video is still being processed. The post has been saved as a draft. Please try again later."

You will need to wait for the video to finish processing, and can then edit the draft post and choose "Post Now."

You can still edit your post while the video is processing. When you edit an existing video that has completed processing, we show a thumbnail of the first frame of the video, along with the final video resolution and video duration, on the lower part of the thumbnail. 

You can click on the video preview in the Queue, or in the Post Editor, to see a full-screen preview of your video.


Common Questions

1. Can I post a video to Instagram?

Yes - there are multiple ways you can share video content to Instagram 😊

Here are articles for posting videos to Instagram based on the post type:

2. Can I post a video to LinkedIn? 
Yes! Both video posts for company pages and LinkedIn profiles will be posted natively (except if the video is invalid for native posts: too short or too long). And videos for LinkedIn profiles can be up to 30 minutes long.
You can see how your videos will look when published on LinkedIn in this article: How Will My Video Look When Published?
3. Can I post a video to Pinterest?
Yes 😁 As per past Pinterest limitations around video publishing, SmarterQueue will display a still image, along with a hyperlink to your video.

When your audience clicks on the preview, it will open the video in a new tab, and they can watch the video on the SmarterQueue video player page.

Pinterest recently added support for native video uploads to their API, so we've updated our roadmap to bring native video posting to SmarterQueue soon and align with Pinterest's API possibilities. In the meantime, if this is a must-have feature for you, please let us know via hello@smarterqueue.com 😊
4. Can I schedule and publish HDR videos?
SmarterQueue does not support the HDR video format at this time. If you're looking to publish content you're recording with your iPhone, check out these workarounds on how to avoid issues with the HDR format:
  • turn off HDR video recording on your iPhone - here is Apple's Help Article on how to achieve this
  • use iMovie to save the HDR video in SDR (see Apple's Help Article), by changing the Sharing options to SDR, and exporting the movie