How To Connect Your Instagram Profile To A Facebook Page You Manage

From June 2020, Instagram has changed to a new API, which affects how you connect your Instagram Profiles, and what information is available about your posts inside SmarterQueue. 

While analytics for Personal Instagram Profiles will be limited in Facebook's continued effort to improve privacy, you'll still be able to access in-depth analytics and engagement reports for a Business Instagram Profile if you connect it to a Facebook Page!  

💡 If you have a Personal Instagram Profile, you can easily convert it to a Business Profile following the steps below! 💪  

In This Article

Video Walkthrough

Connecting Your Instagram Profile To A Facebook Page You Manage

To connect your Instagram Profile to a Facebook Page, please follow these easy steps! 

1. Open Facebook.Com in your browser, login and navigate to a Facebook Page you manage that you'd like to connect to your Instagram Profile 

2. Click 'Settings' in the top-right of your screen

3. From the left-hand menu, select 'Instagram' 

4. From here, you'll be given the option to add an Instagram account by clicking 'Connect Account' 💪 

Note: If you've already added an Instagram account, then you'll see it here. 

5. In the pop-up that appears, enter your login details for your Instagram account 

6. If your Instagram account is already a Business Profile, then skip to step 11!

If not, you'll now be prompted to convert your Personal Profile to a Business Profile. Click through each confirmation slide to continue: 

7. To finish setting up your Business Instagram Profile, enter your details, then click 'Done' 

8. You'll be prompted to log in once more 

9. Then click 'Confirm'  

10. Congratulations 🎉 you've switched to a business account on Instagram! Click 'Done' once more on the final confirmation pop up: 

11. You'll now see your Instagram account details on your Page 

Now that you've converted your Personal Instagram to a Business Profile, you're ready to connect it to SmarterQueue! ⬇️

Connecting Your Business Instagram Profile To SmarterQueue

After connecting your Instagram Profile to a Facebook Page, connect it to SmarterQueue by following these easy steps! 

1. Open SmarterQueue in your browser

2. a) Navigate to the Profiles page and click 'Add a Profile' under Instagram or click the green refresh icon on an existing Profile that's been disconnected

b) You may also see also see a link inside of Add Content > Find Content to 'connect your Instagram profile via a Facebook page'. Click this link to continue 💪 

c) You may see a similar link inside Analytics > Analyse Social Profiles, click 'connect Instagram via a Facebook page' to continue  

3. You'll then be redirected to Facebook where you can click to 'Continue as' your personal Facebook Profile

4. You can then select which Instagram Business accounts you'd like to use with SmarterQueue: 

5. As well as confirm the Facebook Pages you'd like to use with SmarterQueue

Note: You'll need to select the Facebook Page you've linked to your Instagram Profile in order to add your Instagram Profile properly to SmarterQueue. 💪 Ensure there is a checkmark next to that Facebook Page, otherwise, SmarterQueue won't be able to locate your business Instagram Profile 

6. And finally, allow all permissions 💪 

7. Great! You've now linked SmarterQueue to Facebook. Click 'Ok' to move forward 🎉

8. Next, you'll be redirected back to SmarterQueue where you can select the Profile you'd like to refresh 

and click 'Re-connect' 🦾 

9. You'll now be able to access more engagement and analytics metrics inside of SmarterQueue for your Instagram Profile! Check out these helpful articles for more information: 

Why Don't I See My Instagram Profile?

If you don't see your Business Instagram Profile when trying to connect it to SmarterQueue, here are a few reasons why this may be and the solutions: 💪 
1. Your Instagram Profile is a Personal Profile
If you haven't converted your Instagram Profile from Personal to Business, then you won't see it appear at step 8 when re-connecting to SmarterQueue as shown above. 
If you'd like to access more analytics for your Instagram Profile inside of SmarterQueue, then please follow the steps closely in this article to connect your Instagram Profile to a Facebook Page - rest assured, you'll be able to convert your Profile from Personal to Business along the way 😊 

2. You haven't connected your Business Instagram Profile to a Facebook Page

If you haven't properly connected your Business Instagram Profile to a Facebook Page you manage, then you won't see it appear ate step 8 when re-connecting to SmarterQueue as shown above. 

Please follow the steps closely in this article from the top to connect your Instagram Profile to a Facebook Page 😊 

3. You haven't selected your Business Instagram Profile when authorizing permissions through Facebook

After connecting your Instagram Profile to a Facebook Page, you'll then need to re-connect your Instagram Profile to SmarterQueue. When doing so, you'll be re-directed to Facebook to accept permissions as shown above - in step 4, if you don't select the Business Instagram Profile you'd like to add to SmarterQueue, then you won't see it appear in later steps. 

Please ensure there is a checkmark next to your Instagram Profile in this step in order to set up your connection properly: 

4. You haven't selected the matching Facebook Page that you've linked to your Business Instagram Profile when accepting permissions inside of Facebook

After connecting your Instagram Profile to a Facebook Page, you'll then need to re-connect your Instagram Profile to SmarterQueue. When doing so, you'll be re-directed to Facebook to accept permissions as shown above - in step 5, if you don't select the Facebook Page that you've linked to your Instagram account, then you won't see your Instagram Profile it appear in later steps. 

Please ensure there is a checkmark next to the Facebook Page you've connected to your Instagram Profile in this step in order to set up your connection properly: 

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